We are thrilled to share our new logo! It is the result of a collaborative process that began in November, 2019 with input from staff, patients and our volunteer board of directors.
This fresh symbol of our work and values reaffirms our promise to the communities we proudly serve – that excellent, whole-person health care is accessible for all people, regardless of income, insurance status, race, gender, age, housing status or anything else. PHC is a place for those with many resources and those with few. It is a place where people of all ages and all backgrounds are treated with compassion, dignity and respect. In short (and as we love to say), everyone is welcome at PHC. In 1989, a group of community partners teamed up to address the unmet medical needs of Missoulians by creating the Partnership for Access Pilot Project. In 1992, that pilot project became Partnership Health Center. As we move forward with our new logo, we recognize that our work today is built on the remarkable efforts of countless staff and volunteers throughout our 30+ year history. From all of us at PHC, we offer our most sincere thanks to those who have made our work possible. Building on the amazing contributions of staff and volunteers past and present, PHC has grown to become a large, multi-site, vibrant organization of 240 staff serving a diverse group of 16,000 individuals across Missoula and Mineral counties. We are doctors, dentists, psychologists, pharmacists, nurses, social workers, therapists, housing navigators, medical assistants, patient service representatives, patients ourselves – and so much more. Most importantly, we are your fellow community members, and we are honored to serve you. Through any challenge our community faces now and in the future, we hope this new logo serves as a reminder that compassionate, patient-centered health care is within reach for all people, always. A special thanks goes out to Gecko Designs for their outstanding, collaborative work designing this new logo. Any questions regarding the new logo can be directed to Communications and Development Administrator Eric Halverson at halversone@phc.missoula.mt.us. Partnership Health Center is fundamentally about the pursuit of health justice for all. As such, we strongly condemn any form of discrimination based on race, ethnicity, sexual orientation, gender, housing status, immigration status, socioeconomic status, creed or anything else. We stand in solidarity with those across our community and nation who have suffered injustices of prejudice and hatred both in recent days and throughout our nation's history.
In addition to access to quality health care, we believe all people have the right to healthy food, safe housing, adequate education and a setting that fosters connection and love. We reaffirm our commitment to the communities we serve that we will continue to pursue health justice for all through inclusivity, compassion, kindness and impeccable, barrier-free, respectful health care. Further, we will continue to seek a deeper understanding of the perspectives and lived experiences of marginalized populations in order to better inform all of our hiring practices, services, and community engagement both as an organization and as individual care providers. Together, and with the collective strength of our community, we can and will achieve peace and health justice for all. Dear PHC Dental Patients, We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things at PHC have changed, our commitment to your safety remains a top priority. We actively follow infection control recommendations and updates made by the American Dental Association (ADA), the U.S. Centers for Disease Control & Prevention (CDC), and the Occupational Safety & Health Administration (OSHA). As a result, you may notice some changes when it is time for your next dental appointment:
Feel free to call us to learn more about our wait lists, tele-dental & urgent dental options, or to discuss the safety measures we have in place. We appreciate your patience and look forward to seeing you again soon! Frequently Asked Questions How does PHC define a dental urgency? To be seen in-person at our clinic, you must have one or more of these conditions:
If I have an emergency should I still just walk in in the morning? No, we’re asking you to call before you come in so that we can screen you and offer a tele-dental visit first. Missoula: (406) 258-4185 | Seeley Lake: (406) 677-2277 | Superior: (406) 822-4278 What is “tele-dental”? Tele-dental is a term we use to define dental care that is delivered in a virtual setting. Patients can stay at home and meet with their provider over the phone or by video without needing to come in to the clinic. Telecommunications + Dental = Tele-Dental What if I miss the call from my provider for my tele-dental appointment? Your provider will try to reach you more than once. Please do not call back if you see that you missed their call. If you miss their first call, they will try you again. If you miss all of their calls, you will need to call us to re-schedule your appointment. What if I need to cancel my tele-dental appointment? Tele-dental visits, particularly video visits, require a lot of coordination to set up. We ask that you try to keep your appointment whenever possible. If you decide that you need to cancel or re-schedule, please let us know immediately. Re-scheduling a tele-dental visit is more time consuming and complex than re-scheduling an in-person appointment. How should I prepare for my tele-dental appointment? You can get the most out of your appointment by following these simple steps:
What if I need to be examined? If your provider decides that there is a reason to conduct a physical examination, an in-person visit can be scheduled. This does not mean that you can’t continue with your tele-dental visit as planned. Will my tele-dental visit be recorded? No. We do not record these visits, nor do we give patients permission to make their own recordings of tele-dental appointments. If your provider feels it would be helpful to take photos of certain conditions during your video appointment, they will ask for your permission. How much will a tele-dental appointment cost? Your insurance will be billed just as though you were seeing your provider in person. Our normal billing process and sliding fee scale discounts will apply. We encourage you to contact your insurance company to ask about your plan and coverage for telehealth. If you want to check on your sliding fee scale, or update your income information, call us and we’d be happy to help. Did you know we have a Clothing Closet for those in need? Simply swing by our location at 323 W. Alder St. during regular operating hours and head to the second floor. All clothing is given away at no cost and there are no forms to fill out. We hope you find clothes that work for you! **Notice: All of our clothes and other items are donated from the generous people of Missoula to be given away at no cost. We do not charge for our clothing and we do not keep records of clothing given away. Since we have limited amounts of clothing available we cannot support anyone selling the clothing or other items. If anyone is found to be selling items acquired from the PHC Clothing Closet, they will unfortunately lose access to the Clothing Closet. Donations: Items we take for donation: Drop off at Partnership Health Center Alder St building, 2nd floor. Men’s*, women’s, and children’s clothing. (New born on up)
Seasonal:
Toiletries: Toiletries from hotels/motels welcome
Miscellaneous items:
We serve anyone who walks in. Everything we are donated is given away for free. Tax document available on request. Today marks 10 years since we expanded into our main facility: The Creamery Building at 401 Railroad St. West. For over thirty years, PHC has grown and changed to fulfill our mission of promoting optimal health and wellbeing for all, through comprehensive, patient-focused, accessible and equitable care. Today, we pause to celebrate the special day a decade ago when the hard work and dedication of so many resulted in the opening of our largest location. Under the leadership of former Executive Director Kim Mansch, a visionary move was made to develop what would later become 30,000 extra square feet of facility space. This stunning, state-of-the-art facility is now home to the only place in town serving your medical, behavioral health, dental, and pharmacy needs all in one location. With the Creamery and 9 other service locations, PHC now provides care to over 16,000 patients annually.
“This is such an amazing place, - the physical setting and our incredibly warm, respectful staff members. Kim’s involvement was critical to our current success. This space reflects our deeply held belief that everyone deserves access to the highest quality of health care – those with no resources, those with many resources, and everyone in between – which is why we recently received 4 awards for Quality Improvement and dramatically improved Access to Services from the Health Resources and Services Administration” says Laurie Francis, Executive Director of PHC. To learn more about our variety of high-quality healthcare services all available in one location, please come see us in the beautiful Creamery Building just east of the Orange Street underpass. To everyone who has contributed to making our work possible, including our expansion into the Creamery Building: Thank you. PacificSource Awards Partnership Health Center with Grant Funding for Pediatric Care Management12/20/2019 Check out our poster below announcing our Logo Redesign Contest and click this link to download an entry form. Submissions can be sent to halversone@phc.missoula.mt.us. Thanks for participating!
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